Effective Date: 5 August 2025
Super Comparison Australia ("we", "us", or "our") is committed to protecting your personal information and ensuring transparency in how we collect, use, and share your data.
We may collect:
Full name, phone number, and email address
Financial information relevant to retirement, superannuation, or investment goals
Notes and recordings (with consent) from our consultation calls with you
Your information is used to:
Schedule your discovery call
Understand your financial needs
Match you with a licensed financial adviser (only with your consent)
Maintain call records (if consented) for training, quality assurance, and compliance
Improve service quality and performance
We will always ask for your permission before:
Matching you with a financial advice firm
Recording any calls
We do not sell or share your personal data with any third parties for marketing purposes.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
Information sharing to subcontractors in support services, such as customer service, is permitted.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We implement industry-standard measures to keep your information secure, including restricted access and encrypted systems.
You may request to:
Access your personal data
Correct or update your information
Withdraw consent or request deletion
Contact us at: [email protected]